Privacy Policy | NinoBamboo | 100% Eco-friendly and Biodegradable

Privacy Policy

We value and respect the privacy of our customers. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances, primarily for order fulfillment.

The Site is owned and operated by Chongqing Ninobambo Plant Fiber Products Company Limited. We have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy.

Information We Collect 

We collect personal information about you to deliver the products and services you request and to help improve your shopping experience. We do this using lawful and fair method. We strive to limit the amount of personal information collected to support the intended purpose of the collection.  

We collect personal information from you in a variety of ways when you interact with online. Some examples are when you:

  • Create an account on our website;
  • Make an online purchase from us;
  • Request customer service or contact us;
  • Otherwise, submit personal information to us.

Personal information is information that identifies you specifically. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card numbers. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients.

When you register any information with us as you create a new account or make an initial purchase, you’ll set up a user name and enter a password. The information you’ve provided will only be available to you when you enter your user name and password.

All no time will your information ever be shared or sold. For each visitor, our web server automatically recognizes information regarding the IP address for security purposes.

Please understand, your credit or payment information is never stored or used for analysis. Also, any analytic information we gather will never become shared with outside entities.

We hope you will choose to participate in email updates or promotional distributions, but will always offer you the ability to opt-out of any distributions or communications.

We can be reached via email at

Ninobamboo will send you a newsletter once a month and service-related announcements on rare occasions when it is necessary to do so.

How we use your information uses your information to provide requested products and services and to support core business functions. These include fulfillment, marketing, internal business processes, authentication and fraud prevention, also public safety and legal functions.

Data Security

Your information is stored on our servers. We treat data as an asset that must be protected and use lots of tools to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.


"Cookies" - information that is passed to your browser and stored on the system hard drive. Ninobamboo uses cookies to recognize repeat visitors. If you do not wish to receive cookies, you can turn them off using your browser's settings. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

No Spam or Spyware

It is our strict policy to never send unsolicited emails or spam. We never transmit viruses or any malicious activity through our website. If you feel you are getting spammed, please contact us immediately at

Beware of Phishing Emails 

We will never ask for sensitive information such as usernames, passwords, credit card information via emails. Please delete such emails.

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